1. WHAT ARE THE PAYMENT METHODS?
We accept all major credit cards (VISA, Mastercard, Discover, AMEX) and payments through the best and most secure payment platform, AppMax.
2. HOW SECURE IS MY PURCHASE?
When you purchase online using your credit card, all your information is entered on a secure SSL page. Your information is encrypted with SSL and sent directly to the credit card company's network, where the card and transaction are authorized and approved. Your credit card information is not stored on our servers.
3. ARE THERE FEES TO PAY BECAUSE YOUR FACTORIES ARE ABROAD?
No. You will not pay any additional fees.
4. IF I WANT TO CHANGE MY DELIVERY ADDRESS, CAN I?
All deliveries are made after confirming all the details you provided at checkout. If you wish to change anything, whether due to a change of address or any other reason, please contact us immediately to request the change. Our email address is VAHIME.
5. EVEN WITH THE ORDER SENT, CAN I CHANGE IT?
Please be aware that your shipping address cannot be revised after the order has been processed or shipped. Please update your shipping address to your current address for future orders.
6. HOW LONG DOES IT TAKE TO SHIP? AND HOW CAN I TRACK MY ORDER?
Delivery time depends on the shipping option you choose. After your order ships, we'll email you your tracking number and tracking website (the one you provided with your order). Order processing and shipping will take 1 to 7 business days. After this period, a tracking code will be sent to the email address you provided during registration for real-time tracking. We are not responsible.